Tuesday, 25 March 2014

Engage In Customer Conversations With JamiQ’s Monitor Everything Feature




For a brand, monitoring brand conversations on social media is more than just counting the number of likes or Twitter mentions.  The ultimate goal of brand social media monitoring is to understand where and how the brand consumers are engaged with the brand through social media and engage the consumers at the right moment with the right message. That’s why JamiQ provides your brand with our Monitor Everything feature!

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JamiQ knows that the foundation of social media monitoring is the ability to capture most, if not all, online conversations. Just like a search engine, the more web pages that are covered the better a service it is. JamiQ uses the world's best search engines, APIs, RSS feeds, and specially built web crawlers to monitors the social media in real-time. Our revolutionary design and relentless approach enables us to capture social media posts on blogs, forums, microblogs, news, social networks, video sites, and more. Based in Asia, JamiQ specializes in monitoring the diverse and multilingual Asian social media.

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Consumers often engage with multiple social networks simultaneously. They also cross reference messages within the social networks. On Twitter, tweets often contain links to other social networks including Youtube.com, Facebook, Instagram, Vine, and Pinterest.  This shows that when tweeting, people also share images, videos, or updates present in other social networks. By monitoring content shared across social networks with the help of JamiQ, brands can explore what content is being cross-shared and what media type is being used. Brand’s can then use these findings to construct messages in various forms that cater to different social networks. JamiQ’s Monitor Everything feature lets you know where your customers talk about you and your competitors so you can strengthen brand engagement across all social networks.

To get the help of JamiQ, be sure to visit http://jamiq.com


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