Douglas White, regional social media expert with more than 20 years’ marketing experience,
being the Online Marketing Guide for Retail Stores in Hong Kong. Douglas White is both the
which delivers social media success for our clients with proven PRDA social media
using social media platforms, Facebook in particular, and how social media helps small to
medium businesses leverage customer data and increases conversions.
In the interview, Douglas recommends that brick and mortar stores never stick to just one
social media platform, it’s important to leverage your branded content across multiple
applications like Facebook, Sina Weibo, Whatsapp, Instagram, WeChat, and Viber. This
allows your to target different customer segments, as well as catch people at different times of
day and most importantly-- even more important than a customer with money in hand-- is
capturing customer data. Social media right now, from a business standpoint, is one of the
greatest sources of customer data-- even greater than Google. Right now, Facebook is starting
to rival Google analytics with their ability to provide a high level of detail on audience and
customer data. Facebook offers tools and provides ways to communicate, interact, and engage
with customers that Google does not. Douglas expounds much more on the Facebook vs.
Google topic around the 11:00 mark on the podcast, although the entire 30 minute discussion
is well worth a listen for anyone interested in the potential of social media marketing. Other
highlights include B2B and B2C marketing and social media tools that can help drive
followers (potential customers) to retail stores.
PRDA’s complete solution for Social Media Management may include digital audits, content
strategy, inbound marketing, corporate and private training, customized social media account
creation, branded content, publishing, engagement, lead generation, risk management,
SEO/SEM, analytics and competitor analysis. Contact us today to discuss your business
needs, and we’ll put together an estimate and proposal that will help your business soar over
the competition!
Connect with PRDA
Email: Douglas@PRDA.Asia
LinkedIn: WhiteDouglas
Website: http://www.prda.asia/
Facebook: https://www.facebook.com/PRDA.Asia/
Twitter: https://twitter.com/PRDA_Asia
LinkedIn: https://www.linkedin.com/company/prda/
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